BEST Electrified Hardware FAQ's
Shelter - Keypad EZ - BASIS Offline Locks - Electrified Locks - IDH Max - Wi-Q Hardware - Electric Strikes - NT 500 Hardware - V Series
- Reference Documents for Wiring PHI Electrical Hardware to SHELTER Repeaters
- How do I convert the voltage for a 45HW solenoid?
- SHELTER Portal Gateway Firmware Update
- SHELTER Cloud Software Updates
- SHELTER Lock Anti-Tamper will Not Clear, 8 Short Beeps with 8 Short Yellow Flashes
- SHELTER Lock and Repeater not Accepting Configurations
- SHELTER FOBs Do Not Lock Down Doors
- Keypad EZ Stays Unlocked
- SHELTER FAQ'S
- WiQ FAQ's
- How do I program my Keypad EZ?
- When I swipe my card I get green lights and beeping?
- What is the part number for the replacement batteries?
- Where is the manufacture date found on the lock?
- How many wires will my electrified 9KW, 45HW, and IDH MAX (9KM/45HM) lock have?
- What wire gauge should I use with my electrified 9KW, 45HW, and IDH MAX (9KM/45HM)?
- What hinge should I use with my electrified 9KW, 45HW, and IDH MAX (9KM/45HM)?
- What is the db range between Green, Yellow, and Red Signal Strength?
- What do the lights/beeps mean on my Keypad EZ?
- What is the part number for the backup battery for the AL300ULX?
- Contact Us
- How do I deep reset my BASIS offline lock to factory reset?
- Can the Wi-Q, BASIS, and Keypad EZ be handed in the field?
- Why do I get a single light when I swipe my card with no beeps?
- Are any parts available for the old V Series electronic locks by BEST?
- Why are the motor wires different on the old and new cylindrical chassis?
- Why wont my lock program? ("Please swipe a card..." never goes away)
- What is the minimum door stile width for your electronic trims, BASIS-G/V, EZ & Wi-Q?
- My keypad lock has a vertical row of 5 plain metal buttons: is this an EZ series keypad?
- My keypad lock has a shiney numbered metal buttons and the lower right button has the letter "A": is this an EZ series keypad?