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Troubleshooting: SHELTER Lock Anti-Tamper - 9KX Battery Short Caused by Battery Holder Springs

  • Updated

This article explains how to resolve an issue where the 9KX device batteries may short against the back plate due to battery holder springs protruding from the enclosure.

Answer

The battery holder springs may contact the back plate, creating a short on the batteries.

Steps:

  1. Remove the enclosure and circuit board assembly from the back plate.
  2. Inspect the battery holder springs to ensure they are not bent or protruding outside of the enclosure.
  3. Reinsert the batteries spring side first.
  4. Confirm that the springs remain fully inside the enclosure and are not touching the back plate.
  5. Reinstall the enclosure onto the back plate.
  6. Verify that the device powers on and operates correctly.

Applies To

9KX

Additional Information

For complete installation and troubleshooting details, refer to the SHELTER User Guide .

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