The new WiQ controllers shipping from the Indianapolis factory starting late October 2022 have a firmware version of 3.02.08 for the new WAC-S and 3.02.15 for the EXQ Trims and WDC boards. These are new models of WiQ controllers. They will work in WiQ 3.2 integrations as well as WiQ AMS 3.02.009.
Compatibility Chart
Controller | Model | Latest Firmware | Compatibility |
Single Door Controller (SDC)/Wireless Access Controller (WAC) | 8225 | 3.02.004 | 3.1 and 3.2 installations, All Versions of WiQ AMS |
Wireless Door Controller (WDC) | 4651 | 3.02.009 | 3.1 and 3.2 installations, All Versions of WiQ AMS |
BEST Wireless Door Controller (WDC-S) | 4652 | 3.02.15 | 3.2 Integrations, WiQ AMS 3.02.009 |
BEST Wireless Access Controllers (WAC-S) | 8226 | 3.02.08 | 3.2 Integrations, WiQ AMS 3.02.009 |
BEST Wireless Access Controller (WXC-S) Exit Trim | 4653 | 3.02.15 | 3.2 Integrations, WiQ AMS 3.02.009 |
Frequently Asked Questions
Q: Do you have to upgrade the other pre-existing controllers to this new firmware version?
A: No, this firmware version is not available for the older style WiQ Controllers.
Q; Will there be new firmware available for the older model WiQ Hardware?
A: There will not be newer firmware updates made to the older model controllers. The last release of firmware for the WDC is 3.02.009 and 3.02.004 for the WAC.
Q: Do the EXQ trims, the WXC-S model, use the same firmware as the WDC-S boards?
A: No, the WXC-S controllers will have their own firmware file.
Q: What portal firmware version is compatible with the new controllers?
A: WQX-PG (Black and Silver Model) 3.02.005, WQXM-PG (White Gateway) 4.1.1.8
Q; Do I have to upgrade the software?
A: These new controllers will not work on 3.1 integrations. You should upgrade to the latest release of the software/integration. If you use the WiQ AMS software, you must upgrade the software to 3.02.009.