The new WiQ controllers shipping from the Indianapolis factory starting late October 2022 have a firmware version of 3.02.08 for the new WAC-S and 3.02.15 for the EXQ Trims and WDC boards. These are new models of WiQ controllers. They will work in WiQ 3.2 integrations as well as WiQ AMS 3.02.009.
|Single Door Controller (SDC)/Wireless Access Controller (WAC)||8225||3.02.004||3.1 and 3.2 installations, All Versions of WiQ AMS|
|Wireless Door Controller (WDC)||4651||3.02.009||3.1 and 3.2 installations, All Versions of WiQ AMS|
|BEST Wireless Door Controller (WDC-S)||4652||3.02.15||3.2 Integrations, WiQ AMS 3.02.009|
|BEST Wireless Access Controllers (WAC-S)||8226||3.02.08||3.2 Integrations, WiQ AMS 3.02.009|
|BEST Wireless Access Controller (WXC-S) Exit Trim||4653||3.02.15||3.2 Integrations, WiQ AMS 3.02.009|
Frequently Asked Questions
Q: Do you have to upgrade the other pre-existing controllers to this new firmware version?
A: No, this firmware version is not available for the older style WiQ Controllers.
Q; Will there be new firmware available for the older model WiQ Hardware?
A: There will not be newer firmware updates made to the older model controllers. The last release of firmware for the WDC is 3.02.009 and 3.02.004 for the WAC.
Q: Do the EXQ trims, the WXC-S model, use the same firmware as the WDC-S boards?
A: No, the WXC-S controllers will have their own firmware file.
Q: What portal firmware version is compatible with the new controllers?
A: WQX-PG (Black and Silver Model) 3.02.005, WQXM-PG (White Gateway) 22.214.171.124
Q; Do I have to upgrade the software?
A: These new controllers will not work on 3.1 integrations. You should upgrade to the latest release of the software/integration. If you use the WiQ AMS software, you must upgrade the software to 3.02.009.