WiQ FAQs
- What version software does the new Portal Gateway (model WQXM-PG) work on?
- Why are there blue down arrows on the Wi-Q AMS client but not on the server?
- How to Disable Trace Logging - WiQ AMS 3.02.009
- OnGuard Wi-Q Interface - Portals Will Not Come Online, New Install
- How to Connect to the Wi-Q Gateway and Use the Survey Mode Feature
- BEST WiQ Interface - The login information in the configuration is corrupted. Unable to verify password.
- What is the process for Replacing/Moving a Wi-Q Reader in the Wi-Q OnGuard interface?
- Unable to run a report in Wi-Q: Page header plus page footer is too large for the page
- Will my Wi-Q Controller reconnect if it goes offline?
- List of Wi-Q Transactions
- Is the portal gateway POE compliant?
- How many transactions can the WDC hold in offline mode?
- How do I configure holidays in Wi-Q?
- How do I enable audit trail capabilities in Wi-Q software?
- What do the flags mean in the portal gateway webpage?
- Controllers assuming unlock time zone reader modes that are not assigned to them but to other controllers associated with the same portal gateway. Rebooting the portal gateway seems to be the only way to get the controllers back to the correct reader mode
- How many Wi-Q controllers can be associated with the portal gateway?
- Can WiFi repeaters be used to extend the Wi-Q wireless network instead of additional portal gateways?
- How many transactions can the WAC hold in offline mode?
- How many transactions can the old silver / black portal gateway store?
- The Wi-Q Communication Service is started but the workstation name is still not listed in the portals tab in the Configuration program.
- Unable to open the Configurator after installing the software. Receive the following pop up error: The Application encountered a fatal error: Could not load file assembly ‘WiQPortalComponents, Version 3.0.38.3, Culture=neutral, PublicKey Token=null’ or on
- My portal gateway goes online and offline every minute all day long.