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Unable to open the Configurator after installing the software. Receive the following pop up error: The Application encountered a fatal error: Could not load file assembly ‘WiQPortalComponents, Version 3.0.38.3, Culture=neutral, PublicKey Token=null’ or on

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Answer

The Application encountered a fatal error. Could not load file assembly 'WiQPortalComponents, Version 3.0.38, Culture=neutral, PublicKey Token=null' or one or more of its dependencies. The system cannot find the file specificed.

Image of the fatal error message

Uninstall the applications and reinstall using the Windows "Run As Administrator" feature.

Applies To

Wi-Q 3.0.38

Install software from locations other than the desktop.



 

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