How to Connect to the Wi-Q Gateway and Use the Survey Mode Feature April 14, 2021 19:29 Updated Related articles Wi-Q Hardware Templates & Instructions Wi-Q 3.2 AMS Software Requirements & Documents What is the process for Replacing/Moving a Wi-Q Reader in the Wi-Q OnGuard interface? What version software does the new Portal Gateway (model WQXM-PG) work on? OnGuard/BASIS Software installed on New Computer does not work as expected. Panels do not come online or download, and encoders do not work.