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  1. KNOWLEDGE BASE
  2. BEST
  3. BEST Access Control Software FAQ's
  4. OnGuard/BASIS FAQs

OnGuard/BASIS FAQs

  • Access Panels Offline When Communication Server Runs as Service
  • How to configure ODBC DSNs on Microsoft Windows?
  • How to Troubleshoot Access Denied in BEST OFFLINE V and G Series Locks?
  • How to use Holidays in BASIS/OnGuard?
  • I can connect to a new BASIS offline lock in Diagnostics, but programming fails due to a BASIS Transport error, why?
  • OnGuard System Administration user interface does not display correctly.
  • OnGuard/B.A.S.I.S License Error: Hardware Key or License Fingerprint Missing
  • OnGuard/B.A.S.I.S: Fix Hidden Save Button in System Administration
  • OnGuard/BASIS Issues After Installing on a New Computer or Changing Computer Name
  • Unable to establish communication with the Login Driver.
BEST Exits Closers Hinges Commercial Hardware CONTACT
Switch™ Tech Precision 2000 Commercial Door Hardware Corporate Headquarters
6161 East 75th Street
Indianapolis, IN 46250 USA
Phone 855-365-2407
BEST Mechanical Precision 5000 Multifamily
BEST Electromechanical Precision Crossbar
BEST Software D4990
Omnilock Commerical Door Hinges
Non-Standard Product Request Form
BEST Door Closers


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