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  1. KNOWLEDGE BASE
  2. BEST
  3. BEST Discontinued Product Downloads
  4. BEST Discontinued Software FAQ's

BEST Discontinued Software FAQ's

  • Switch Tech Core Firmware Update Guidelines
  • Farpoint Conekt Readers Configuration with Switch™ Mobile Credentials
  • Bulletin - SWITCH™ Tech Genetec Integrations With Farpoint Readers
  • SHELTER Portal Gateway Firmware Update
  • SHELTER Lock and Repeater not Accepting Configurations
  • SHELTER FOBs Do Not Lock Down Doors
  • SWITCH Bridge will not come online in OnGuard
  • SHELTER™ Portal Recently Installed and Registered in the Shelter Cloud Shows Internet Routing Connected but Conductor will Not Connect.
  • Unable to Install BASIS: "Error 1935. An error occurred during the installation of assembly component {550B5BF0-FF32-EF74-A01F-C8B3B9A1E18E}. HRESULT: 0x80070BC9."
  • How do I create a Wi-Q Manager card in BASIS Wi-Q Interface?
  • How to Downgrade 3.2 Firmware for a 3.1 Installation
  • The customers upgrade codes are missing since upgrading WAMS/Wi-Q from 2.0 to 3.0. How can we get new upgrade codes?
  • The Transactions for the Kiosk do not display in Alarm Monitoring
  • The Kiosk does not show up in Monitor Zones.
  • Location incorrect for the Shelter gateway on the map in the Shelter cloud software.
BEST Exits Closers Hinges Commercial Hardware CONTACT
Switch™ Tech Precision 2000 Commercial Door Hardware Corporate Headquarters
6161 East 75th Street
Indianapolis, IN 46250 USA
Phone 855-365-2407
BEST Mechanical Precision 5000 Multifamily
BEST Electromechanical Precision Crossbar
BEST Software D4990
Omnilock Commerical Door Hinges
Non-Standard Product Request Form
BEST Door Closers


BEST and Switch™ Tech are some of the trademarks of dormakaba USA Inc.

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