Question: When logging into my Shelter Cloud, I see that the map does not go to the portal address location, rather it defaults out in the ocean. Is there anything we can do to fix that?
Answer: The address on the gateway account page has not been validated. 1. Login to the Shelter Cloud account at shelter.bestaccess.com.
4. Update the address information, tabbing between fields. A green checkmark at the end of the field indicates the field has been validated.HINT: Use the tab key to move into each field, hit the spacebar at the end of the field's text. |
Applies To: Shelter Cloud Software |
Additional Information:
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