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The Kiosk does not show up in Monitor Zones.

  • Updated

Answer 

The Monitoring Zones will not list the Kiosk until an online Access Panel is set up in the software. This can be a fake access panel, that is permanently marked offline. 

To create an access panel, click on the Access Control drop-down menu and select the Access Panels option.  Locate an online Access Panel tab such as the 1000 or 500 tabs.  Create a new one by clicking on the Add button in the lower right corner.  Assign a name, a fake IP address, and a workstation name to it. Mark it offline and click the OK button.

Applies To

ID Express 2.2 and Higher

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