Tech Advisory regarding Elite and Mobile Key Loading on SE32x0Bxx and SE32x0Axx iCLASS SE Readers modules.
The HID iCLASS SE Reader Module (SE RM) ships with a set of standard keys, but has the option to be rolled to a customer-specific custom keyset in the field. These custom keysets are known by the terms HID ELITE (ICEXXXX) and HID Mobile Access (MOB####).
As with all electronics products, the SE RM has a limited amount of available memory. This memory is sufficient to load a single set of custom keys. It has come to our attention that loading multiple custom keysets can fill the available memory and leave the module unable to process further configuration cards.
HID is actively evaluating how to improve the available memory on new orders. Until a solution is available, HID strongly recommends that iCLASS SE reader module be loaded with Elite or Mobile keysets only once.
Unfortunately, it is not possible to increase available memory for units already in the field. Modules already in the field that have not been previously rolled to a custom keyset will work as normal and may be updated once. For modules that need to be rolled a 2nd time, please contact HID Extended Access Technologies and we will evaluate these on a case-by-case basis to see if a work-around is possible.
Field Applications Engineer
HID Global - Extended Access Technologies (EAT)
+1 720-608-6081 firstname.lastname@example.org