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How to resolve Aurora Offline Site Export Error?

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Question

How to resolve Aurora Offline Site Export Error?

Answer

This article explains how to resolve an error encountered when exporting a newly created offline site in Aurora for the first time.

Description

When attempting to export a newly created offline site, the following pop-up message appears:

Unable to export
Unable to Export
OK

Resolution

The issue can be resolved by replacing a corrupted DLL file. 
Follow the steps below.

  1. Close Aurora Software

    Ensure the Aurora client is fully closed before proceeding.

  2. Navigate to the Aurora Client Folder

    Depending on your system, the folder may be:

    • C:\Program Files (x86)\Keyscan\Keyscan Aurora Client
    • C:\Program Files\Keyscan\Keyscan Aurora Client

  3. Rename the Old DLL File

    Locate the file VistaDB.5.NET40.dll and rename it to VistaDB.5.NET40.dll.old.

  4. Copy the New DLL File

    Place the new VistaDB.5.NET40.dll file into the same folder.

  5. Restart Aurora and Test

    Open Aurora and attempt the export again to confirm the issue is resolved.

Applies To

Aurora Software version 1.0.20.0

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