What happens if I accidentally activate the fob?

When you activate the fob, any awakened cores or readers nearby detect it. If no cores or readers are nearby, the fob does not interact with anything. If the fob is within Bluetooth range of a core or reader that someone else has activated, it can trigger the device if it has the correct access rights.

How do I update access rights on the fob?

You can synchronize fobs with any mobile app that holds a key for the site where the fob is registered. The fob does not pair with the app. The app retrieves the latest access rights from the cloud for the fob during synchronization. The phone used for synchronization cannot view or change the fob’s access rights.

Is there a programming option for users without a smartphone?

You can set up any compatible tablet, such as an iPad, as a kiosk in a common area with the app installed. Staff can use it to synchronize and update fob access rights. This setup is especially useful for teams, like janitorial staff, who can sync their fobs in the lobby before entering the facility.

Do I need to visit the door to remove fob access?

Not necessarily. You can set fobs to expire on a specific date. This eliminates the need to blacklist a lost or stolen fob. If you need to act immediately, you can add a fob to blacklists on selected cores to remove its access.

Why does it take longer to sync a fob with many access privileges?

Fobs receive their access rights through Bluetooth Low Energy (BLE). BLE limits transfer speeds to a theoretical maximum of 2 Mb/s with BLE 5.0 and 1 Mb/s with BLE 4.0, which equals about 250 kB/s. 
The maximum transmission unit (MTU) is 23 bytes, leaving only 18 bytes for actual data after overhead. Packet timing delays can also increase programming time.

Typical fob programming times (assuming maximum efficiency):

These estimated times assume optimal transmission efficiency.