What happens if the battery dies on the core?

The core requires power to operate. If the battery dies, you can replace it from the outside without power. Remove the battery cover with the removal tool and insert a new battery.

The core provides multiple low-battery notifications:

• It sends battery status to the software each time a mobile phone accesses it. You can configure alerts with an estimated “time until battery change.”
• A local LED indicates low and critical battery levels at the core.

Is the battery/core rechargeable?

No. The core uses a non-rechargeable CR2477 3V coin cell battery. 
Dispose of the old battery properly and install a new one.
For extended temperature ranges, you can use a BR2477 battery.

Does the Core need to have the Set Time function run from the Admin tab in the app each time the battery is changed?

The RTC (Real Time Clock) inside the core maintains itself for approximately 1 minute after battery removal. If the battery change takes longer than 1 minute, an Admin User may need to reset the RTC via the app using the Set Time command.

What is the Bluetooth communication range on the core?

The range varies by phone but is generally between 2 and 8 feet. An administrator can adjust the range per core to increase or decrease sensitivity.

Why does the lock not automatically re-lock when I'm done using the core?

The Core functions like a mechanical key. It locks or unlocks a device and leaves it in that state. 
The behavior depends on the mechanical lock. Consult your lock manual for operation instructions.

Do I need to touch the core in any specific place to wake it up?

Touching the cap or grabbing the knob usually works. The touch surface is the knob cap area in front of the LED ring. Hold briefly if needed, as the core operates in power-saving mode.

Does the core need to be in Bluetooth range of the bridge?

No. The core communicates only with the app or fob. The bridge passes access control data and can be installed anywhere, even far from the core.

Can I use my existing RFID cards with the core?

No. The core works only with Switch Bluetooth credentials (app or fob).
It does not support 125kHz or 13.56MHz RFID cards.

Is there a limit on users per core?

No. The core does not limit the number of users. Access data resides on the credential.

Does the core know which side of the door the phone or fob is on?

No. The core communicates with the phone or fob regardless of which side of the door it is on.
Plan accordingly when setting up functionality. Some applications may require restricting background mode. Remember, cores have uses beyond doors.