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Question My Arm-A-Door device does not relock correctly, is there anything I can do, or is my device defective? |
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Answer If you tap on the bump rod (tail end of the device - it should depress about 1/8”) and nothing happens to the latch end or aluminum extrusion, then the device has failed and must be replaced. |
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Additional information Please reach out to your distributor regarding a replacement, and we will replenish their inventory. |
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Applies To |