Answer
The MLR needs to be recalibrated.
Steps to recalibrate it
- Remove the end cap and filler plate.
- Set the calibration switch on the end of the motor to "ON".
- Do the following:
- Press the touchbar to the desired setting: partially or fully depressed.
- While depressing the touchbar, apply power, or present a credential to the reader.
- Continue to keep the touchbar depressed, and the device will beep six times. After the beeps have stopped, release the touchbar.
- Set the calibration switch on the end of the motor to "OFF".
- Test the device.
- Slide the filler plate back onto the device.
- Reinstall the end cap.