BEST Mechanical Hardware FAQs
This section is a for products that are not powered by batteries or wired to a power source. These products include but are not limited to: BEST Branded Mortise - Cylindrical - Tubular - Cores and Keys - Cylinders - Levers - Padlocks - Service Equipment - Miscellaneous
- What is the part number for the throw member/spacer for the 5K?
- Can you tell me my keyway if I send you a picture of a key?
- Can you tell me what this key goes to?
- Where can I get a new key?
- I've lost my ___ key. Is that important and what can I do for security?
- Can you give me my key codes or codes over the phone?
- What is the cam Best uses for their mortise locks?
- Is it possible to get a UL 437 rim cylinder?
- Can I get a special length thumb turn or cabinet cylinder?
- What’s my ring length?
- What’s my ring length for the 5E Cylinder?
- Do I have a mortise or rim cylinder?
- What cam do I use in competitor locks?
- Does using someone else’s key and core in your lock void my warranty?
- Is the 1E cylinder available in the 630 finish?
- Is the deadbolt the same for the 7T as it is for the 8T?
- Can I get a latch for my deadbolt lock?
- Why won’t my S function work?
- Why won't the 1E74 cylinder work in the H or HJ function?
- What cam is used on the Best 40/45H mortise lock?
- What is the difference between H and HJ function?
- Why can’t I get escutcheon trim on the UNR function?
- What do I need to change the handing on the 48H Classroom function (R function)?