Behavior: Error Message displays when trying to open any OnGuard or B.A.S.I.S software.
Error message displayed:
One or more of the fingerprints such as the hardware key required for use of the following feature was not found on the machine running the license server.
Steps to Correct:
The license has been deactivated. Please do the following to re-activate it:
4. There will be an activate option instead of active or return. Click on the word "Activate"
This will apply to all versions of OnGuard Software and/or BASIS branded software using a flexnet license.